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Jaguar’s Rebrand Sparks Internal Revolt: Designers Slam Generic New Look

London, UK – Jaguar’s ambitious brand reinvention, heralded as the dawn of its second century, is facing a significant challenge from within its own ranks. A leaked internal letter, obtained by Autocar India, reveals deep dissatisfaction among Jaguar’s design team regarding the company’s new branding strategy, particularly the outsourced design process and the resulting logo. The revelation casts a shadow over the company’s efforts to reposition itself as a purveyor of modern luxury in the electric vehicle era.

The letter, reportedly signed by 25 to 30 designers and delivered to Chief Creative Officer Gerry McGovern in September 2022, expresses strong disapproval of the decision to outsource the rebranding project to Accenture Interactive. The designers argue that this move undermined team collaboration and creative autonomy, key pillars of their design process. We have always believed in an open, collaborative approach between all creative parties, where we influence each other to create a unique and deeply considered brand, the letter states, highlighting the team’s commitment to a shared creative vision.

The crux of the designers’ discontent lies in their perception of the new logo and brand image. They criticize the design for failing to capture the essence of Jaguar’s heritage and its aspirations for the future. The letter specifically calls out the new logo as too rounded and playful, lacking the vitality expected from the brand. More damningly, the designers claim the logo is too similar to other brands, a stark departure from Jaguar’s long-held principle of not imitating anyone. This criticism strikes at the heart of Jaguar’s identity, a brand historically celebrated for its distinctive and innovative design language. The team believes the new logo moves towards a generic visual identity, failing to capture the dynamism and individuality they had originally envisioned.

This internal dissent comes on the heels of Jaguar Land Rover’s November announcement of the brand’s second century vision, which included the unveiling of four new design elements intended to symbolize a transformation. The new logo and brand identity were presented as cornerstones of this transformation, aimed at repositioning Jaguar for the electric age. However, the leaked letter suggests that these changes have not resonated with the very team responsible for shaping the brand’s visual identity.

In response to the leaked letter, Jaguar stated that the creative process involved multiple stages, including the generation of new ideas and the resolution of challenges. The company acknowledged the subjective nature of creativity, emphasizing its commitment to fostering a supportive environment for these ideas to develop. Jaguar further explained, In undergoing this significant transformation, there will naturally be a great deal of discussion and debate as we refine and evolve our thinking. We embrace these opportunities to ensure that our collective efforts deliver meaningful and impactful results.

The internal conflict raises questions about the effectiveness of outsourcing critical creative projects and the importance of internal buy-in during major brand overhauls. While Jaguar aims to project a unified vision of modern luxury, the designers’ revolt suggests a disconnect between management’s aspirations and the creative team’s understanding of the brand’s core identity. The challenge for Jaguar now is to bridge this gap and ensure that its brand reinvention resonates not only with external audiences but also with the internal talent that will ultimately shape its future.

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Note: I’ve used a modified Chicago style for the references, as it’s commonly used in journalism.


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